Q: As a homeowner, how do I know when to file a claim or do a self-repair - should I have an incident?

July 19, 2018


First, we will look at the cause of the loss; is it even something that is covered by your policy? Insurance policies do not cover things that are considered normal wear-and-tear or maintenance of the property—these are a normal part of being a homeowner. Claims need to be sudden and accidental in nature.

Next, we look at the amount of damage estimated compared to your deductible amount. If the damages are less than the deductible, there is no reason to file a claim. If the amount of the claim would be relatively small after your deductible amount, we would discuss your options with you. It probably would be best if you can cover the repair yourself rather than filing a claim. Homeowners insurance is intended for big incidences like a fire, tornado, or something with significant damage.

Also, if you have a Claim-Free Discount on your current policy, you wouldn’t want to lose that by filing a small claim. Some situations may allow for a claim surcharge to be added to your premium for three years. Keep in mind that some home insurance carriers will not renew your home policy if you file too many claims in a short period of time.

It’s always best to look at the cause of the loss, your claim history, the amount of the damages and if you can pay for it yourself. We would be happy to discuss all of your options with you and help you make the best-informed decision possible.

What can BHS Insurance help you with? We have over 25 associates dedicated to finding the best coverage for your life, home, and auto needs. Request a quote online today.

Answered by:

Lisa Miller

Account Manager

14 years’ insurance experience, 7 years at BHS Insurance

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