Current Openings

Account Manager - Commercial Lines Department, Select Accounts (Grandville and Ravenna offices)

Candidates interested in this position should be able to provide a high level of customer service to commercial lines clients; develop and maintain relationships with clients and underwriters; assist producers in obtaining and retaining business.


  • Service existing clients needs
  • Review and process new and renewal policies
  • Handle bond issues
  • Provide first contact for new claim report; fax loss report to carrier
  • Handle communication with clients and carriers by telephone, fax and email in a prompt, efficient, and polite manner
  • Negotiate pricing and coverage with carrier companies
  • Obtain renewal information for current carrier, assess underwriting issues, and collect data from insured


  • P&C License
  • CISR Designation preferred
  • Knowledge of insurance products and usage including rating procedures, coverage, and industry operations
  • Able to multi task and prioritize with numerous interruptions
  • Intermediate computer skills – knowledge of word processing, spreadsheets, and email required. Knowledge of Epic agency management system is a plus